Pennington Choices welcomes new Head of Consultancy
Last month Pennington Choices welcomed a new Head of Consultancy – Sarah Davies. Sarah has joined to lead our consultancy division, and is responsible for the successful delivery and management of our consultancy services.
We caught up with Sarah to ask her some key questions about her new role, and the current challenges faced by the social housing sector.
This is what she had to say:
What does your new role at Pennington Choices involve?
I am responsible for leading the consultancy division, alongside delivering and supporting on a wide range of our nationwide consultancy projects.
We deliver consultancy across a range of areas including; asset management, property maintenance, property statutory compliance, occupational health and safety, as well as broader specialisms such as leadership, organisational change and training.
What are you most excited about in your new position?
Getting out and about to meet clients, and being able to make a difference. I started my career in auditing and consultancy, which I loved, because of how varied my role was, and how plentiful the opportunities to learn were. However, I knew that I had to get out into the real world and deliver myself.
Having spent the last 12 years in senior leadership roles across the public sector and social housing delivering large-scale transformational change, I understand the challenges faced by organisations trying to deliver more, at a time where their resources are limited, and the market forever growing more uncertain.
What do you believe is the biggest compliance risk facing Housing Providers?
For me, the compliance conversation needs to be more than just ‘legal compliance’, it needs to be about tenant safety. The focus and priority needs to come from the top, with boards and leadership teams being prepared to set the tone and take accountability. Only then will we see the shift across the sector that is required.
However, some of the really good organisations are already doing this, as they fully appreciate that compliance is not just about individual teams. Instead, it is about a culture of health and safety with their tenants at its heart – and this should be unanimous across a whole organisation.
Without this focus, the risk is that organisations focus on the numbers and lose sight of the big picture. Without an open, honest, learning culture, boards receive reassurance that ‘everything is ok’, rather than assurance that risks are being managed, and issues identified and dealt with – openly and swiftly.