Do you have disgruntled staff and want to improve relationships and build your confidence as a manager? Are you sick of dealing with conflict and looking for more win-win situations ?

Does the behaviour and conduct of staff fall below your expectations ? Do you want to ensure staff know what the required standards are, drive improvements and clearly understand how you can address issues in a fair and equitable way up to and including dismissal?

This session will help you to effectively handle and resolve any grievances and concerns that you have around conduct in a fair and consistent manner without falling foul of employment law. The course will include :

• What the law requires
• Is it a grumble or a grievance
• Understanding and applying procedures
• Misconduct and gross misconduct
• Conducting investigations
• Conducting Hearings
• Natural justice
• The right to be accompanied
• Fair dismissal and dismissal procedures
• Unfair, wrongful and constructive dismissal,
• Termination payments
• Right to appeal

Have you got poor performing staff that you need to manage ? Do you need to get to the root cause of what is underlying the shortfall in performance? Do you need clarity on the action you can take to boost performance and turn this around or manage this in a clear, fair and reasonable way up to dismissal?

Is high frequent short term sickness absence crippling your business in terms of productivity, cost and staff morale ?  Do you need to know how you can positively support employees that have a genuine long term health condition or disability to improve their attendance? Are you lacking confidence in how to address sickness in a robust, fair, viable way so that overall attendance improves?

This session will help you to effectively handle performance and sickness absence issues in a fair and consistent manner. The course will include :

• Why manage sickness - the costs and benefits
• Absence reporting procedures and certification
• Return to work interviews
• Setting the standards - triggers
• Managing persistent short term sickness
• Managing long term sickness absence
• Reasonable adjustments

Are you struggling to fill vacancies and to attract and recruit the right person, with the right skills at the right time ? Do applicants drop out part way through your recruitment process and leave after a short time ? Have candidates left poor feedback on your recruitment practice ? Do you want to improve first impressions of your company and manage the process in a more robust, effective, fair and equitable way ?

This session will help you to manage the recruitment and selection process and recruit the best candidates. The course will include :

• The cost of poor recruitment
• Getting the job descriptions and person specifications right
• Casting the net - advertising far and wide
• Selection methods and their validity
• Interview questions, techniques and skills
• Making an offer
• Candidate feedback
• Safer recruitment - getting the pre-employment checks right

Is your organisation going through a period of exponential growth, modernisation and change? do you need to rapidly introduce changes to your working practices, roles and staffing structures ? Do your staff fear change and need you to keep them motivated throughout the process to bring them along on the journey with you ?  Are you confident that you understand your legal responsibilities and how to manage this in a fair consistent and reasonable way ?

This session will help you to manage redundancy, restructure and re-organisation confidently.  The course will include :

• Managing redundancy - what the law says and avoiding unfair dismissal
• The selection process - the criteria for defining whose in the pool
• Finding suitable alternative employment
• The duty to inform and consult during change
• Varying contracts of employment
• When does TUPE apply