In the Fuel Poverty (Targets, Definition and Strategy) (Scotland) Act 2019, the Scottish Government sets out its targets that by 2040, as far as is reasonably possible, no household in Scotland is in fuel poverty and, in any event no more than 5% of Scottish Households are in fuel poverty and no more than 1% of Scottish households are in extreme fuel poverty. Warmer Homes Scotland is the Scottish Government’s national fuel poverty scheme which is designed to help households living in or at risk of living in fuel poverty make their homes warmer, more comfortable and cheaper to heat, by installing a range of energy efficiency measures such as insulation and heating systems.
As the Scottish Government is financing this scheme, it is imperative that they get value for money while achieving a high standard of workmanship. Additionally the size and scope of the contract places a heavy emphasis on the availability of auditable information.
Following a successful tender bid, Pennington Choices were appointed as the Government’s Quality Assurance Auditor. This role involves Pennington Choices carrying out monthly audits on completed measures installed across Scotland as well as the performance of the service provider against the Service Level Agreements and Key Performance Indicators set out in the contract and feeding back the results in monthly QA reports.